1. Information we may collect from you

 

We only collect data about you on the Site that you voluntarily provide when you send us an email, purchase from us, or subscribe to our free Heatworks magazine. When you contact us, we may keep a record of the correspondence. We also automatically collect data when you browse our Site, as explained in our Cookie Policy.

We may collect and process the following data about you:

Full name
Your phone number
Email address
Your address
Information you provide by filling out forms on our Site
The time and date of your visit
Your IP address
Your browser type

Your referring URL
Unless you subscribe to a service, the provision of your Data is not a legal or contractual requirement, and you may refuse to disclose it.

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2. Uses of your data

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Ensure that the Site is presented in the most effective manner for you and your computer
Compile statistical data about the use of our Site.
Send you information for marketing purposes, in accordance with your marketing preferences.
Process transactions and set up online accounts.
Notify you about changes to our service.

We do not attempt to identify individual visitors or associate the technical details we collect with any individual unless we are required by law to disclose such information. We may use your data to comply with any legal claim.

We will store your personal data only as long as necessary to provide you with access to our Site and related services, as required by law, and to defend any legal claim.

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3 Disclosure of Your Information.

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We will not disclose your data to third parties unless you have consented to this disclosure or unless the third party is required to fulfill a request you have made or a contract you have entered into. Service providers may also process the data, where appropriate, and we will take steps to ensure that the processing complies with applicable confidentiality and data protection laws. We will also disclose your data if we believe in good faith that we are required to disclose it to comply with any applicable law, a subpoena, search warrant, court or regulatory order, or other statutory or legal requirement.

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We may provide non-personal data to third parties, where such information is combined with similar information from other users of our site. For example, we might inform third parties about the number of unique users who visit our site, the demographic breakdown of our community users, or the activities our site visitors engage in while on our site. Third parties to whom we may provide this information may include web developers, server providers, advertising service providers (including website tracking services), business partners, sponsors, licensees, researchers, and other similar parties.

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4 Links to Other Sites

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Our site contains links to and from other websites. If you follow a link to any of those websites, please be aware that those websites have their own privacy policies, and we do not accept any responsibility or liability for those policies. Please check those policies before submitting any Data to those websites.

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5. Your rights

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You may request access to, rectification, erasure, or restriction of your data, or object to the processing of your data or data portability at any time. We will respond to your request in writing, or verbally if requested, as soon as possible and, in any event, within 21 days of receiving your request. We may request proof of identification to verify your request.

You have the right to lodge a complaint with the Data Protection Commissioner if you are dissatisfied with how we process your data.

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6. Security and Where We Store Your Personal Data
We are committed to protecting the security of your data. We use a variety of security technologies and procedures to help protect your data from unauthorized access and use. As effective as modern security practices are, no physical or electronic security system is completely secure. We cannot guarantee the complete security of our database, nor can we guarantee that the information you provide will not be intercepted while being transmitted to us over the Internet. We have implemented strict internal guidelines to ensure that your privacy is protected at all levels of our organization. We will continue to update policies and implement additional security features as new technologies become available. Where we have provided you with a password enabling you to access certain parts of our Site, you are responsible for maintaining the confidentiality of that password. We ask that you do not share your password with anyone.

Although we will do our best to protect your Data, we cannot guarantee the security of your Data transmitted to our Site. Any data transmission is at your own risk. Once we receive your Data, we will use appropriate security measures to try to prevent unauthorized access or disclosure.